SHRM Veterans Jobs

SHRM’s Veteran Commitment

SHRM’s Veteran Commitment

Job Information

SHRM Senior Specialist, Business Operations in Alexandria, Virginia


The Global Development Division productizes SHRM content and distributes that content through a network of global partners and enterprise customers and members. The Division includes the following functions and product lines: SHRM conferences and events; SHRM education and training programs and products; advertising, exhibits and sponsorship sales; global operations and partner networks; and B2B enterprise sales.

The Senior Specialist, Business Operations role is a critical component in ensuring that the Global Business Development (GBD) Division achieves revenue growth, maintains sound and efficient operations, and delivers products and services to SHRM members and clients around the globe. In collaboration with key budget owners and budget liaisons, the Senior Specialist leads budget development and financial and performance reporting for four departments within GBD: Global Enterprise Solutions, SHRM India, Events and Education. Understanding of short and long-term goals, strong written and verbal communication, attention to detail, and the ability to question the status quo in an effort to identify opportunities for operational efficiencies and ensure consistency and coherence across Division are key to success.


Your Day:

  • Lead design, development, implementation and management of the Global Business Development division annual budget and bi-annual forecasting by collaborating closely with Department Budget Liaisons, Managers, Directors, Vice-Presidents, Senior Vice President and the Chief Global Business Development Officer.

  • Ensure consistency in revenue and expense budgeting, and alignment with KPIs, for all products, services, events and initiatives undertaken by Division.

  • Collaborate with Budget Liaisons to prepare and deliver detailed monthly budget reports with relevant key performance indicators (KPI) to help audit, assess and manage Division operations, including sales forecasting and expense reconciliation.

  • Prepare and deliver monthly, quarterly and ad-hoc analysis and insights on trends and results.

  • Work closely with the Finance and Administrative team to assist in communicating the Division financial goals and status.

  • Serve as the primary Division contact with Finance for questions about revenues, invoices, past-due accounts, and accounting processes.

  • Collaborate with Department Budget Liaisons, Managers, Directors, Vice Presidents, Senior Vice President and the Chief Global Business Development Officer to identify and recommend process changes as needed to enhance efficiency of accounts receivable and accounts payable processes.

  • Analyze large data sets through Excel, Tableau and various accounting software systems to create reports, analyze Division data, present current status, and identify problems and potential solutions.

  • Prepare financial analysis and reporting in support of key strategic initiatives as needed.

  • Collaborate with Division Managers, Directors, Vice-Presidents, Senior Vice President and the Chief Global Business Development Officer and serve as the principal Division point of contact for maintaining the Division business continuity plan.

  • Other duties and projects as assigned.


Must Haves:

  • Bachelor’s degree in Accounting, Finance, Business Administration or a related field; or, relevant experience equating to a degree

  • 3 to 5 years of professional experience in a finance or business operations related role

  • Demonstrated experience in budget creation, report generation, financial and operational analytics

  • Excellent presentation, decision-making and problem-solving skills

  • Strong ability to multi-task and adhere to tight deadlines

  • Excellent interpersonal, verbal, presentation and written communication skills

  • Strong analytical and organizational skills with attention to detail

  • Strong technical skills

  • Comprehensive knowledge and understanding of balance sheet reconciliation and cash flow statements

  • Advanced Accounting and Finance software

  • Advanced Microsoft Office software applications skills—MS Word, Excel, Access, PowerPoint

  • Experience with data reporting and visualization software, such as Tableau

  • Ability to work collaboratively, communicate effectively and build consensus across teams and various levels of management

Let us know if you also have:

  • MBA or other advanced business degree

  • For-profit or association experience preferred

  • Experience with financial software including NetSuite, Salesforce and Adaptive Planning

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is regularly performed in a professional office environment and routinely uses standard office equipment. This job requires moderate travel 0 - 10%.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or TDD (703) 548-6990.

Category Global Development Office