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SHRM’s Veteran Commitment

SHRM’s Veteran Commitment

Job Information

SHRM Assistant, Data Entry in Alexandria, Virginia

Overview

The SHRM Accounting Department provides timely and effective support to all departments related to any issues with financial impact for the organization.

The Data Entry Assistant performs data entry of all new memberships, membership renewals, conference and seminar registrations, and associated cash receipts. The Assistant is also responsible for ensuring data is accurate and processed on time in the database as it relates to all SHRM products, programs and services.

Responsibilities

Your Day:

  • Processes all data in accordance with performance measurements and data integrity standards set for the department by following data processing policies and procedures.

  • Processes all member and customer related transactions using one or more database(s), including new membership and certification applications, renewals and recertification, donations, subscriptions, conference and seminar registrations received in both direct and indirect batches.

  • Performs credit card charges, cash receipts functions, and refund/reverse/transfer processing.

  • Responsible for updating customer records such as address changes, contact tracking, and merging duplicate records.

  • Assists with maintaining and enhancing integrity of database by processing standard assigned data maintenance task.

  • Performs initial contact with members to resolve processing issues within a batch.

  • Adheres to established performance and quality standards as defined.

  • Other duties as assigned.

Qualifications

Must Haves:

  • High School Diploma or equivalent.

  • Minimum of 2-3 years of experience in data entry and/or computer operations.

  • Overall PC keyboarding proficiency with good knowledge of Windows Operating Systems.

Let us know if you also ha ve:

  • Association software knowledge.

Physical Demands

Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is regularly performed in a professional office environment and routinely uses standard office equipment. This job requires occasional travel 0-10%.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: accessibility@shrm.org or TDD (703) 548-6990.

Category Accounting Operations

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